Introduction

Welcome to DocEngine. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS web application and related services.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Account credentials

Billing information (if applicable)

User role and permission settings

Document and Form Data

When you use our platform to create or generate documents, we may process:

• Uploaded templates and designs
• Placeholder/tag data
• Form submissions
• Spreadsheet data used for bulk generation
• Generated documents
• Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Log data and analytics

How We Use Your Information

We use the collected information to:

• Provide and operate the document generation service
• Create and manage user accounts
• Generate documents based on your templates and form data
• Enable bulk document processing
• Support role-based access and permissions
• Improve platform performance and user experience
• Provide customer support
• Send service-related communications
• Comply with legal obligations

How We Share Information

• We do not sell your personal data.
• We may share information only in the following situations:
• With trusted service providers who help operate our platform (e.g., hosting, payment processing)
• When required by law or legal process
• To protect the rights, security, or integrity of our platform
• In connection with a business transfer (e.g., merger or acquisition)

Data Storage and Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure cloud infrastructure Access controls and role-based permissions Encryption where applicable Regular security monitoring However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

• Provide the service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• You may request deletion of your account and associated data, subject to legal and operational requirements.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• To exercise these rights, contact us at: [Insert Contact Email]

Third-Party Services

Our platform may integrate with or rely on third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

Children’s Privacy

Our service is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by updating the “Last updated” date or through the platform.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [Insert Email]

Address: [Insert Company Address]